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| Tactic ERP & CRM is a cloud-based, open-source Enterprise Resource Planning (ERP) solution. It is suitable for small and midsize enterprises, non-profit organizations, and freelancers. Primary features include sales management, human resource management, product, and stock management, financial management, billing, marketing management, and reporting, etc.
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| Tactic includes a REST API that allows users to integrate with third-party applications.
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| == Tactic Documentation ==
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:FAQ Tactic Wiki FAQ]
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| * [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list]
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| * [https://tactic-wiki.alsoft.org/index.php/Localisation#Translation_resources Localised Tactic Wiki for your language]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Learn how to combat spam on your wiki]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Installation | Upgrade | Setup]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Usage (by modules / applications)]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Administration]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Tactic Quick overview]
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| == Customer Support ==
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:FAQ MediaWiki FAQ]
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| * [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce MediaWiki release mailing list]
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| * [https://tactic-wiki.alsoft.org/index.php/Localisation#Translation_resources Localise MediaWiki for your language]
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| * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Learn how to combat spam on your wiki]
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| This area can help you to get a Help support service on Tactic. Some parts of this service are available in English only, some are free and some are commercial.
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| * E-Mail (commercial support) to each and every customer.
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| * Forum and Wiki (community support).
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| * A list of companies can be read/edited by every user/company that needs/provide support on Tactic.
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| * Question answer support.
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| * Forum support.
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| * Blogging support.
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| * SMS support to each and every customer.
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| == 28. Customer Service Analytics-- ==
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| * The feature of Tactic analytics is very important for any business to control the business.
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| * Customers, suppliers, and prospects directory.
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| * Commercial Proposal management with pdf generator.
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| * Standing orders management.
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| * Reuse prospects and customer database to send mass emailing.
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| * Double entry accounting and general and auxiliary accounting.
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| * Predefined statistics page gives useful information of the company or sell representative performance.
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| == 75. Customer Database-- ==
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| * Display the list of records of the selected table.
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| * Display the list of tables of the current Tactic database
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| * Create one or several alternative addresses for each of your prospects or customers
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| * Admin can set a contact status and a potential to your prospect. You can define the different prospect potentials/levels according to your business needs.
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| * Create and convert your Quotes, Commercial proposals, Sale Orders, Interventions, Invoices...
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| * Add / Edit / Delete records (submitted directly to the database).
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| * Merge third parties to remove duplicate records.
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