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== 1. CRM and Sales –  ==
== 1. CRM and Sales –  ==


   This module stores all contact information within a database, so the sales repository can manage their pipelines, create quotes and process the orders. Contact information can be exported into a spreadsheet or another third-party application.
   CRM and sales module is capable of managing contacts and subscription related information within one single database. This provides a better opportunity for managing sales pipelines, quotes creation and order process. The contact and order information can be easily exported into a spreadsheet of any third-party application. Tactic will provide the users with an opportunity of
* Create your prospects or customers.
• Creating prospects or customers  
* Create alternative contacts/addresses.
• Prioritizing important proposals  
* Set the status and potential of your prospects.
• Creating and converting commercial quotes
* Create and convert your Quotes, Commercial proposals, Sale  Orders,  Interventions, Invoices...
• Setting interventions
* Follow-up your prospects, and your customers.
• Analyze performance  
* Create your Lead/Opportunity.
• Creating tickets automatically from emails  
* Use your opportunities for a 360-degree view.
• Following and answering tickets
* Follow your open opportunities.
• Processing orders
* Analysed your performance.
• Tracking shipments
* Create tickets automatically from emails.
• Converting customers’ contact information into a invoices and recurring invoices  
* Follow and answer tickets
• Analyzing sales and delivery performance
* A portal for your partner or customers to report tickets or issues.
* Create a Contract with subscribed services.
* Follow and manage your contacts and services.
* Convert your customer contract into one-time invoices or recurring invoices.
* Create your Quote or Commercial Proposal.
* Analysed your performance.
* Process your commercial proposal.
* Follow the status of your commercial proposals.
* Create your Order.
* Process your Order.
* Follow the status of your open orders.
* Analysed your sales or delivery performance.
 
 


== 2. CMS, Website, E-Commerce, POS-- ==
== 2. CMS, Website, E-Commerce, POS-- ==

Revision as of 12:43, 3 December 2021

 Tactic ERP & CRM is a cloud-based, open-source enterprise resource planning (ERP) solution. It is suitable for small and midsize enterprises, non-profit organizations, and freelancers. Primary features include sales management, human resource management, product, and stock management, financial management, billing, marketing management, and reporting, etc. Tactic includes a REST API that allows users to integrate with third-party applications.


1. CRM and Sales –

 CRM and sales module is capable of managing contacts and subscription related information within one single database. This provides a better opportunity for managing sales pipelines, quotes creation and order process. The contact and order information can be easily exported into a spreadsheet of any third-party application. Tactic will provide the users with an opportunity of 

• Creating prospects or customers • Prioritizing important proposals • Creating and converting commercial quotes • Setting interventions • Analyze performance • Creating tickets automatically from emails • Following and answering tickets • Processing orders • Tracking shipments • Converting customers’ contact information into a invoices and recurring invoices • Analyzing sales and delivery performance

2. CMS, Website, E-Commerce, POS--

 Users can create their own website with this module. Tactic provides website templates, but users have the option to create their own from scratch with the website editor.
  • Create your website.
  • Use the container/page architecture to organize content.
  • Test your website with no need for any external web server.
  • Include dynamic content on your website.
  • Serve your website with your own servers like Apache or Nginx.
  • If you use an external e-Commerce solution.
  • If you use the embedded e-Commerce solution.
  • A touchscreen P-O-S.
  • Manage Bars and Restaurants.
  • Display a QR-Code in your bar or restaurant, so your customers can access an interface for contactless, self-order.
  • Automatic Stock update.
  • Make the cash fence of the day...



3. Human Relationship Management (HR)-

 With self-service functionality, employees can manage their leave, request time off, and fill out their timesheets and expense reports. Managers can approve time-off and expense reimbursement requests.
  • Create your employee/user accounts.
  • Define the hierarchy of your employees/users.
  • Define an hourly rate for each of your employees.
  • Set a user e-mail and a nice corporate email signature.
  • Set permissions for your users or groups.
  • Personalize the display for each user.
  • Leave requests, expenses reports, and timesheets.
  • Define Job positions.
  • Publish your open job positions.



4. Employee Management--

  • Create your employee/user accounts in our Tactic ERP & CRM Software.
  • Many other options and data can be set, such as job position, gender, notes, attaching external files, status, etc.
  • Creating a user only requires saving a name, a login name, and a password.
  • Define an hourly rate for each employee, so that if they use the timesheet feature, their time spent will be converted into a value in your currency.
  • Set a user e-mail and a nice corporate email signature.
  • Tactic also handle employee bio-metric signature to maintain them.
  • Project-wise task hour management of any employee.


5. Customer Database--

  • Display the list of records of the selected table.
  • Display the list of tables of the current Tactic database
  • Create one or several alternative addresses for each of your prospects or customers
  • Admin can set a contact status and a potential to your prospect. You can define the different prospect potentials/levels according to your business needs.
  • Create and convert your Quotes, Commercial proposals, Sale Orders, Interventions, Invoices...
  • Add / Edit / Delete records (submitted directly to the database).
  • Merge third parties to remove duplicate records.