Difference between revisions of "User documentation"
From Tactic Wiki
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Tactic ERP & CRM is a cloud-based, open-source Enterprise Resource Planning (ERP) solution. It is suitable for small and midsize enterprises, non-profit organizations, and freelancers. | Tactic ERP & CRM is a cloud-based, open-source Enterprise Resource Planning (ERP) solution. It is suitable for small and midsize enterprises, non-profit organizations, and freelancers. | ||
= Tactic Documentation = | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list] | * [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list] | ||
* [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | * [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | ||
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* [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Tactic Quick overview] | * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Tactic Quick overview] | ||
= Administration = | |||
* [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | * [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | ||
* [https://tactic-wiki.alsoft.org/index.php/Localisation#Translation_resources Localised Tactic Wiki for your language] | * [https://tactic-wiki.alsoft.org/index.php/Localisation#Translation_resources Localised Tactic Wiki for your language] | ||
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* [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Tactic Quick overview] | * [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Tactic Quick overview] | ||
= Installation | Upgrade | Setup = | |||
* [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | * [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | ||
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== Customer Support | = Tactic FAQ = | ||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list] | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:FAQ Tactic Wiki FAQ] | |||
* [https://tactic-wiki.alsoft.org/index.php/mediawiki-announce Tactic Wiki release mailing list] | |||
* [https://tactic-wiki.alsoft.org/index.php/Localisation#Translation_resources Localised Tactic Wiki for your language] | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Learn how to combat spam on your wiki] | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Installation | Upgrade | Setup] | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Usage (by modules / applications)] | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Combating_spam Tactic Quick overview] | |||
= Customer Support = | |||
* [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list] | * [https://tactic-wiki.alsoft.org/index.php/Manual:Configuration_settings Configuration settings list] | ||
* [https://tactic-wiki.alsoft.org/index.php/Manual:FAQ MediaWiki FAQ] | * [https://tactic-wiki.alsoft.org/index.php/Manual:FAQ MediaWiki FAQ] | ||
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= Customer Service Analytics-- = | |||
* The feature of Tactic analytics is very important for any business to control the business. | * The feature of Tactic analytics is very important for any business to control the business. | ||
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= Customer Database-- = | |||
* Display the list of records of the selected table. | * Display the list of records of the selected table. | ||
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* Add / Edit / Delete records (submitted directly to the database). | * Add / Edit / Delete records (submitted directly to the database). | ||
* Merge third parties to remove duplicate records. | * Merge third parties to remove duplicate records. | ||
Revision as of 08:19, 24 August 2021
Tactic ERP & CRM is a cloud-based, open-source Enterprise Resource Planning (ERP) solution. It is suitable for small and midsize enterprises, non-profit organizations, and freelancers.
Tactic Documentation
- Configuration settings list
- Tactic Wiki release mailing list
- Localised Tactic Wiki for your language
- Learn how to combat spam on your wiki
- Usage (by modules / applications)
- Tactic Quick overview
Administration
- Tactic Wiki release mailing list
- Localised Tactic Wiki for your language
- Learn how to combat spam on your wiki
- Installation | Upgrade | Setup
- Usage (by modules / applications)
- Tactic Quick overview
Installation | Upgrade | Setup
- Tactic Wiki release mailing list
- Localised Tactic Wiki for your language
- Learn how to combat spam on your wiki
- Installation | Upgrade | Setup
- Usage (by modules / applications)
- [1]
- Tactic Quick overview
Tactic FAQ
- Configuration settings list
- Tactic Wiki FAQ
- Tactic Wiki release mailing list
- Localised Tactic Wiki for your language
- Learn how to combat spam on your wiki
- Installation | Upgrade | Setup
- Usage (by modules / applications)
- Tactic Quick overview
Customer Support
- Configuration settings list
- MediaWiki FAQ
- MediaWiki release mailing list
- Localise MediaWiki for your language
- Learn how to combat spam on your wiki
This area can help you to get a Help support service on Tactic. Some parts of this service are available in English only, some are free and some are commercial.
- E-Mail (commercial support) to each and every customer.
- Forum and Wiki (community support).
- A list of companies can be read/edited by every user/company that needs/provide support on Tactic.
- Question answer support.
- Forum support.
- Blogging support.
- SMS support to each and every customer.
Customer Service Analytics--
- The feature of Tactic analytics is very important for any business to control the business.
- Customers, suppliers, and prospects directory.
- Commercial Proposal management with pdf generator.
- Standing orders management.
- Reuse prospects and customer database to send mass emailing.
- Double entry accounting and general and auxiliary accounting.
- Predefined statistics page gives useful information of the company or sell representative performance.
Customer Database--
- Display the list of records of the selected table.
- Display the list of tables of the current Tactic database
- Create one or several alternative addresses for each of your prospects or customers
- Admin can set a contact status and a potential to your prospect. You can define the different prospect potentials/levels according to your business needs.
- Create and convert your Quotes, Commercial proposals, Sale Orders, Interventions, Invoices...
- Add / Edit / Delete records (submitted directly to the database).
- Merge third parties to remove duplicate records.
