Tactic help and support

Tactic is sold worldwide as an ERP & CRM software to help small as well as large companies decreasing their manual efforts with effectiveness. Hence, it is one of the priorities of Tactic family to be connected with each other and providing each other with needed help and support. This thought encouraged the Tactic family to develop help and support services through various means in order to be helpful to the clients. This pages discusses the help and support services of Tactic for enhancing customers’ experience.

The help and support services provided by Tactic are presented below:

Tactic forum and Tactic Wiki

Tactic Wiki is a common space for every user, which can help them in generating important information about the software. From modules to general Tactic related discussions are presented in Tactic Wiki. Additionally, the users will be able to find the FAQs (Frequently asked questions) in Tactic Wiki as well.

However, there can be other questions and quarries that can bother the users. For this purpose Tactic has provided the users with the facility of Tactic forum. In Tactic forum the users can post different questions and quarries, which can be resolved by other users or by the company itself.

The support of Tactic Wiki and Tactic forum is considered as community support.

Email support

Tactic also provides Email supports for its potential customers. The Email services can be help the users in getting updates about the software as well as updates about resolving their faced issues. This Tactic support is termed as a commercial support.

Other support

There can be certain other support options that are provided by Tactic regarding helping the users out. This type of support include customisation and credential support.