TACTIC Localization

Localization in a software refers to adapting the software in the context of a specific region and making it eligible to be used in a localised manner. Tactic aims to serve global audience and the software is looking forward to take the no. 1 place in the ERP & CRM solution list globally. This is why, the localization feature of Tactic is convenient as well. 

Tactic a vast list of nations and states, from which the users can easily choose their primary location. By changing the timezone the user can easily change their date and time format. Tactic’s advanced features help the users in managing a cross-border business seamlessly. Managing receptions and shipments including different nations is nothing impossible with the application of Tactic.

Proposal Generation

A proposal is a drafted document that can be presented to a customer for providing then with an idea about the products that can are sold or the services that are promised by the seller. The services provided by this feature are: 

• Management of commercial proposals
• Merging proposals of third parties for eliminating duplicate proposals
• Modification of proposal status
• Creation of more than one address for each prospect or customer

Quotes/Estimates

This feature of Tactic offer management of quotes and estimates within an easy and more defined interface. This helps the user in: 

• Inclusion of predefined products to save time and enter the full list of products and services manually
• Creation of user preferred Quote or Commercial Proposal
• The digital copy of a commercial proposal is automatically generated and updated within time
• Sending your quote or a selection of quotes via email, directly from within the application
• Modification the status of proposals such as changing "Refused" to "Signed" and more
• Listing and displaying all the quotes
• Filtering the quotes based on their categories and criteria

Customer Service Analytics

The feature of customer service analytics can be considered as one of the most important services provided by Tactic. It provides an updated overview for organisations regarding their performance of customer service. The primary services provides by this feature are: 

• Management of customer, supplier and vendor directory
• Management of commercial proposal along with PDF generator
• Order management
• Reusing prospects and customer database of generating mass email
• Application of Double entry accounting and general and auxiliary accounting
• A detailed and defined statistic page to analyse sell representative performance along with the management of useful and important information

Search/Filter

Every module in Tactic has the convenience of searching for specific database with the help of certain keywords. This feature allows the users to: 

• Search a module, a product, author name, publication date and more
• Filter product catalogue and other properties of choice
• Filter can also be done by activation date and graduation date
• Search and filter can be applied in client name as well

Expense Tracking

This feature of Tactic is associated with managing an effective workflow by providing the employees with an easy interface to create their own expense report. The managers and admins can easily track the expense report and approve or decline those. The status upgrading feature allows to testify if the expenses have been paid or not. 

• Creation and management of expense reports and expense report requests
• Generation of an email to be directed to the supervisors
• Validating or refusing expense reports in one click
• Linking expense reports with leads or projects
• Application of export wizard to export the required data payroll providers
• Definition of expense report in dictionaries for accumulating accurate statistics